Stacey Matrix
A useful map for navigating your way into the concepts and field of complexity is "The Stacey Matrix". It can help to guide you by offering a method to select the appropriate management actions in a complex adaptive system based on the degree of certainty and level of agreement on the issue in question.
The art of management and leadership is having an array of approaches and being aware of when to use which approach. Ralph Stacey proposed a matrix to help with this art by identifying management decisions on two dimensions: the degree of certainty and the level of agreement.
Stacey Matrix